Holds/Requests

For items in the STELLA Libraries catalog, holds are allowed. Holds may be placed in person, by telephone, online, or by using the library app (STELLA Libraries).

Highland Park Public Library can obtain materials from other libraries outside of STELLA through the statewide Interlibrary Loan service for Highland Park card holders. There is a limit of 3 requests per day for ILL materials. Materials may be subject to their home library’s rules and regulations.

Renewals

Highland Park Library items eligible for renewal are set up to be renewed automatically. Items with existing holds cannot be renewed.

Returns

Most books and media materials may be returned within the Library or in the book drop. Most materials can be returned at any STELLA member library. Materials returned at libraries outside of STELLA will not be removed from your account until they are received at Highland Park Public Library.

Jigsaw Puzzles, Adventure Kits, Dungeons & Dragons Kits, and all technology (see technology lending policy) must be returned inside the Highland Park Public Library.

Lost/damaged fees and refunds

Lost/damaged fees are assessed by Highland Park Public Library. Refunds are only issued for fines and fees if the library determines that payment was in error, or if it is determined that a lost-and-paid item was returned within 30 days of payment.  Receipt is required for refund payment to be processed.

All borrowing privileges will be blocked when fees exceed $10.00.

Effective 2/28/2017; updated and approved by HPPL Board of Trustees June 22, 2020; July 22, 2021; June 22, 2022; December 21, 2022, May 15, 2023, August 19, 2024